Telesales Manager

Position Overview:

We are seeking an experienced Telesales Manager for our growing team. This role involves leading a team to generate sales through outbound calls, maintaining communication, and collaborating with digital marketing and operations management.

Responsibilities:

● Lead a team in prospecting, qualifying and closing inbound leads, outbound cold calls, and customer portfolio expansion

● Oversee daily sales progress updates and reports

● Collaborate with the digital marketing team and sales management to optimize lead management

● Ensure the team's daily use of CRM systems

● Train, coach, and mentor the team for successful telephone-based sales

● Develop effective sales methods and strategies

● Others assigned by direct report

Qualifications:

● Bachelor's degree in any field

● At least 8 years of Telesales or Call Center experience required, experience in Bank/Insurance or similar industry is an added advantage.

● At least 5 years of experience in leading, coaching, or supervising a Telesales team comprising a minimum of 10 members

● Effective communication skills with the ability to engage people at all levels, demonstrating independence, proactivity, positivity, strong work ethic, and driven a can-do attitude

● Proficiency in English

● Excellent team collaboration skills

Work location : Near BTS Udomsuk (66 Tower)