หน้าที่ความรับผิดชอบ - Conduct customer satisfaction surveys to gauge the effectiveness of after-sales services. - Timely response to customer messages and queries. - Ensure timely arrival on-site for addressing customer concerns. - Evaluate the performance of after-sales teams and provide constructive feedback. - Sort and address batch problems efficiently, providing feedback to relevant teams. - Handle overseas after-sales cases, conduct thorough issue searches, and implement effective problem-solving. - Record, track, and manage major issues related to EPC Project inspections. - Track the return of after-sales machines to the warehouse and conduct on-site inspections upon their arrival. - Assist the warehouse keeper in managing the RMA process, including recording, tracking, and dealing with returned machines. - Answer, guide, and provide suggestions to customer problems and questions raised by overseas after-sales staff. - Collect and analyze customer feedback to continuously improve after-sales services. - Manage tools and office supplies storage, including telephones, computers, and maintaining a 5S Management system. - Ensure compliance with rules and regulations in daily work information collection, filing, and reporting. - Complete additional tasks and assignments as assigned by the Headquarters. คุณสมบัติ เพศ : ชาย,หญิง อายุ(ปี) : 25 - 35 ปี ระดับการศึกษา : ปริญญาตรี - ปริญญาโท ประสบการณ์(ปี) : 3 - 7ปี อื่นๆ : ไม่ระบุ คุณสมบัติเพิ่มเติม : - Age not over 35 years old. - Bachelor of Science in Electrical - Engineering/Electric Power or related disciplines. - Minimum of 3 years of experience in photovoltaic inverter maintenance. - Proficient in maintenance technology and computer diagnosis. - Proficiency in using office software and CRM systems. - Familiarity with various testing tools and equipment. - Good English communication skills; Chinese language proficiency is a plus. - Must possess a valid driver's license and own a car. สวัสดิการ

ทำงานสัปดาห์ละ 5 วัน
มีเวลาการทำงานที่ยืดหยุ่น
ค่ายานพาหนะ
ค่าใช้จ่ายในการเดินทาง
ทำงานที่บ้าน
เงินโบนัสตามผลงาน
ตามข้อตกลงของบริษัท

สวัสดิการอื่นๆ
- Age not over 35 years old. - Bachelor of Science in Electrical - Engineering/Electric Power or related disciplines. - Minimum of 3 years of experience in photovoltaic inverter maintenance. - Proficient in maintenance technology and computer diagnosis. - Proficiency in using office software and CRM systems. - Familiarity with various testing tools and equipment. - Good English communication skills; Chinese language proficiency is a plus. - Must possess a valid driver's license and own a car.

After Sales Engineer / WFH / MAX 70K / Photovoltaic Inverter