Banquet Manager

Discover the energy of Bangkok, then retreat to a stay that feels calm, refined, and deeply connected to the local neighbourhood. At  Mercure Bangkok Siam Ratchathewi , elegant rooms, crafted dining experiences, and warm hospitality come together in the heart of the city.

Job Description

• Take charge of banquet event operation
• Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log
• Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received
• Ensure that team members with direct guest contact possess good product knowledge
• Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations
• Check and ensure that all operating supplies are well stocked and sufficient to run operation
• Plan the manning allocation/work assignment per Banquet event
• Implement appropriate and effective measures to keep costs and expenses within budget

Qualifications

• Minimum 2 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language