Business Consulting - Product Support
Ernst & Young
Job Title: Product Support Consultant
Role Overview
The Product Support Consultant supports day-to-day product operations by handling product-related issues, coordinating with technical teams, and ensuring stable product performance and customer satisfaction.
Key Responsibilities
- Provide operational support for digital products and platforms
- Analyze and triage product issues, defects, and enhancement requests
- Coordinate with Engineering, QA, and IT teams for issue resolution
- Support release activities, UAT, and post-release monitoring
- Maintain product documentation, FAQs, and support knowledge base
- Track incidents, defects, and service requests through ticketing tools
- Prepare product performance and issue reports for stakeholders
Qualifications & Skills
- Bachelor’s degree in IT, Engineering, Business, or related fields
- 2–5 years of experience in product, application, or system support
- Basic understanding of SDLC, Agile, and digital product lifecycle
- Strong analytical and communication skills
- Experience with Jira, ServiceNow, or similar tools
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Shape the future with confidence
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Job Title: Product Support Manager Role Overview The Product Support Manager oversees product support operations...
- ...Job Title: CX Support Consultant Role Overv... ..., Operations, Product, Marketing) t... ...r’s degree in Business, Marketing, C...
- Job Title: Process Support Consultant Role Overview The P... ...rt Consultant supports business and operational proces...
- Job Title: CX Support Manager Role ... ...nt aligned with business objectives. ... ...th IT, Digital, Product, and Operations...
- Job Title: Technical Program Management Support Manager Role Overview The Technical Program Management (TPM) Sup...
- Job Title: Process Support Manager Role Overview The... ...inuous improvement across business functions. Key Respons...
- ...rmation Management Office Support Manager Role Overview ... ... Drive alignment across business, technology, and operatio...
- Job Title: Transformation Management Office Support Consultant Role Overview The Transformation Management Of...
- ...esign, and Business. By blendi... ...the entire product portfolio ... ...artnership Support: Play a p... ...serve as a consultant for the te...
- ...ge of insurance products, including mari... ...ring to diverse business sectors. Their ... ...nsibilities ~Support SAP Business An...
- Business Process Improvement (BPI) Consultant – Finance Transf... ...nsultant supports finance ... ...ings and productivity improvem...
- Technical Business Analyst (Senior level) Job Summary: As ... ...testing (UAT) and provide support during the implementation...
360000 บาท ต่อปี
...oking for a proactive and highly organized Office & Business Support Administrator to support our growing team in Thaila...- ..., enabling businesses to upskill... ...tions that support both indiv... ...nalysis on products and servic... ...ologies. ~Consult with key s...
- ...for a Senior Technical Product Support to join its growing tea... ...e notified. Please consult our Candidate Privacy N...
- ...ge of insurance products, including mari... ...ring to diverse business sectors. Their ... ...ecifications to support business requir...
- ...zed management consulting and technology... ...nd data-driven business consulting. Fo... ... The company supports organizations ...
- ...power all local businesses by creating an ... ...ess Development Support, you will work ... ...tments such as: Product Development, Sa...
- ...sign, and Business. By blend... ...ts. ~ Product Portfolio... ...ds. ~ Consultative Solution ... ...pecialist supporting the sales...
- ...ensive range of products, including moto... ...ing and mapping business processes, stre... ...Provide ongoing support and troubleshoo...
- ...ge of insurance products, including mari... ...ring to diverse business sectors. Their ... ...d procedures. ~Support the Production ...
- ...er in the Business Controlli... ...analysis, supporting budgeting... ...ard cost, production variance,... ...ng and/or Consulting backgroun...
- Consultant, Business Risk Services Job No: E/2026/06 Job type: internal Apply for this position ...
- ...ng high-quality products to a diverse po... ...identifying new business opportunities a... ...rate with sales support to prepare bid ...
- ... is a global Intelligent Support-as-a-Service leader, par... ...y as a Customer Support Consultant today and thrive in a m...
- ...ge of insurance products, including mari... ...ring to diverse business sectors. Their ... ...to post go live support. ~Work on both...
- ...ge of insurance products, including mari... ...ring to diverse business sectors. Their ... .... ~Develop and support the Cegid Y2 re...
- ... รับสมัครหลายอัตรา มีตำแหน่งดังนี้ 1. ตำแหน่ง Business Support / Sale Support - รายได้เฉลี่ย 17,000++ - ลักษณะง...
- ...functional teams to solve business challenges through AI sol... ...st management). ~Strong "Product Mindset" - the ability to...
- ...ge of insurance products, including mari... ...ring to diverse business sectors. Their ... ...ls. ~Technical Support: Provide techni...
คุณต้องการรับตำแหน่งงานว่างเพิ่มเติมหรือไม่?
สมัครแล้วรับตำแหน่งงานว่างที่คล้ายกับ Business Consulting - Product Support สมัครเป็นคนแรกเลย!
