Shop Manager 1

Required Knowledge & Skills:

• Business Consulting & Strategic Thinking: Ability to analyze business performance, identify growth opportunities, and provide actionable recommendations to ABO leaders.
• Field Operations Management: Strong understanding of sales execution, incentive programs, and territory management.
• Leadership & Relationship Building: Proven ability to build trust and influence leaders, driving engagement and accountability.
• Project & Program Management: Skill in planning, coordinating, and executing field initiatives, campaigns, and training programs.
• Data Analysis & Decision-Making: Competence in interpreting sales data, KPIs, and performance metrics to inform strategy.
• Communication & Presentation: Excellent verbal and written communication skills, with the ability to present complex information clearly to ABOs and internal teams.
• Cross-Functional Collaboration: Experience working with multiple internal departments to align strategy and support field execution.
• Problem-Solving & Innovation: Ability to identify root causes of business challenges and propose creative, scalable solutions.
• Technology & Systems Proficiency: Familiarity with CRM systems, reporting tools, and digital platforms used in field sales management.

Related Experience:

• Minimum 3 years of professional experience in sales, business consulting, or field operations, preferably in direct selling, FMCG, or retail industries.
• Proven track record of managing large portfolios of key accounts or leaders, with demonstrated results in business growth and operational efficiency.
• Experience coaching or mentoring business owners, sales teams, or leaders to achieve performance and leadership objectives.
• Hands-on experience in implementing national/regional sales strategies at the local field level.
• Familiarity with territory management, incentive program tracking, and performance measurement.
• Prior involvement in cross-functional projects, business activations, or capability-building initiatives is highly desirable.