Cluster Technician

POSITION SUMMARY

Perform preventive maintenance of the major mechanical and life safety equipment at multiple properties within a geographic area. Drive from home base location to properties within area of responsibility to respond to service requests. Conduct monthly, quarterly, and annual life safety inspections, where allowed by local jurisdiction. Act as a technical resource for locations regarding corrective, preventative, and/or routine repair and maintenance procedures and techniques. Perform preventative maintenance on tools and equipment to minimize downtime. Maintain maintenance inventory and requisition parts and supplies as needed and within budgeted guidelines. Maintain a thorough log of each day’s activities and problems including documenting decisions and rationale for repairs and/or recommendations for replacements of major mechanical equipment. Act as a technical resource for locations regarding corrective, preventative, and/or routine repair and maintenance procedures and techniques such as, but not limited to: HVAC/refrigeration, kitchen equipment, laundry equipment, electrical systems, boilers and hot water systems, and life safety systems. Conduct emergency work on HVAC, kitchen, laundry, or water systems outages.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Assist management in training, counseling, motivating, and coaching employees. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: 3 years’ experience in: heating, ventilation, air conditioning, and refrigeration, electrical, mechanical,

and plumbing, and pneumatic/electronic systems and controls.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

Universal Chlorofluorocarbon (CFC) Certification

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.