Agent -Order Management (Ocean Export Operations)

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

1. To handle general inquiries.

2. To communicate with oversea by email/telephone.

3. To prepare and submit shipping particular to ocean carriers and to check vendors’ shipping documents.

4. To prepare and release forwarder’s cargo receipts to vendors.

5. To input data and transmit container manifest to consignees.

6. To prepare Delay Document Demand Notice (DDDN) to vendors and consignees when document is late.

7. To prepare vendors’ invoices and Summary Remittance Sheet (SRS).

8. To arrange computer fax of forwarder’s cargo receipts and invoices.

9. To dispatch shipping documents to consignees and brokers in accordance with consolidation procedures.

10. To handle documentation requirements for individual consignees in accordance with consolidation procedures.

11. To take up additional assignments as required to meet with the Company needs.

Qualifications

1. Minimum 1 year experience in forwarding or carrier industry required. 

2. Bachelor's degree in Business Administration, Supply Chain, or a related field (preferred).

3. Must be proficient in Microsoft Word, Excel, PowerPoint, etc.

4. Excellent customer service skills

5. Fluent in written and spoken English.

6. Chinese speaking is preferrable.

7. Be a good team player and effectively communicate to obtain positive results

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Leave
• Group Medical, Life & Accident Insurance
• Employee Stock Purchase Plan 
• Training and Personnel Development Program