Digital SalesTech Manager

Hyperwork is trusted IT & Non-IT Recruitment Agency in Thailand. Our client is a prominent non-life insurance company with a significant presence in Thailand and across the Asia-Pacific region. They offer a comprehensive range of insurance products, including marine cargo, property, and motor insurance, catering to diverse business sectors. Their commitment to operational excellence and customer satisfaction has established them as a trusted partner in the insurance industry.

About the Company

Our client is a globally recognized leader in the food and beverage industry, with a strong presence in Thailand and international markets. Committed to innovation, quality, and sustainability, they offer a diverse portfolio of products that cater to evolving consumer needs. With a focus on health, nutrition, and well-being, they continue to set industry standards while driving long-term growth.

This is an exciting opportunity to be part of a company that values excellence, customer-centricity, and continuous development, providing exposure to dynamic market strategies and global business operations.

Job Responsibilities

• Serves as a liaison between the IT & Business Consumers and Customers. As part of the Product Team, brings deep understanding to the opportunities and issues facing your business function and advises on the best solutions.
• Translates business strategies, opportunities, threats and needs into IT product requirements, then plays a key role within the product team to specify, test and deploy those as IT solutions.
• Supports the Product Manager and Business Relationship Manager in the development of the strategy through incremental improvement of the product
• Analyzes, documents and tests program development, logic, process flows and specifications
• Documents training materials for the product area
• Delivers training to the end users, deployment and support teams
• Supports the analysis and resolution of solution issues as part of the third level sustain
• Designs business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value
• Works with IT Product Managers to define the minimum viable product (MVP) that satisfies the business need
• Secures by early business feedback that the MVPs defined will really provide the desired value (MVP taste-testing)
• Identifies gaps in existing functionalities, options for improvement and opportunities for process automation
• Develops, motivates and directs staff belonging to various organizations (business and IT) to understand the business needs and find the best solution that will both align with the customer objectives and the IT strategy
• Responsible for identifying security & compliance requirements, including roles, associated with the business process and ensures they are considered in the solution design
• Partners with business and IT to elicit, analyze, translate, and document business requirements, pain points or opportunities into IT requirements
• Works with business partners to conduct paper based design, solutioning sessions, and MVP taste-testing all along the life cycle from business demand to value delivery
• Assesses near-term needs, using structured interview processes and consumer research methods to understand opportunities and help business establish priorities.
• Consults with product teams and proposes alternative solutions. Advises on options, risks, costs versus benefits, and impact on other business processes and product priorities
• Supports the BRM and Product Manager to facilitate both strategy and innovation planning with business stakeholders

Requirements

• Bachelor's or Master's degree in information systems or related discipline, or equivalent
• 5+ years of relevant experience of IT background in a relevant functional area.
• Extensive project management experience
• Business experience in a Sales function is beneficial
• Experience with effective communication at different levels in the organization and in English
• Experience working in a global environment and with virtual teams

Apply by send us your resume & application to แสดงอีเมล

For more information: https://www.hyperworkrecruitment.com/