QA Engineer - Electrical Trading

Job description:

• Manage customer quality inquiries, handle complaints, coordinate failure analysis (FA), and review technical and 8D reports.
• Act as the primary quality interface between customers, suppliers, and internal teams for technical discussions and meetings.
• Handle Product Change Notifications (PCNs), maintain change control procedures, and ensure regulatory compliance (such as RoHS, REACH, and CMRT).
• Monitor supplier quality performance, maintain quality records, and drive continuous improvement.
• Support business objectives by collaborating with sales and other departments while ensuring strict adherence to quality standards.

Qualification: 

• Bachelor's degree in Engineering, Science, Chemical or related field
• Experience in quality assurance, failure analysis, customer quality, or electronics/semiconductor industry is preferred.
• Basic knowledge of semiconductor products and manufacturing processes.
• Ability to understand technical reports, failure analysis results, and problem-solving methodologies.
• Strong communication and negotiation skills with customers and suppliers.
• Fluent in English, both written and spoken.
• Good presentation and meeting facilitation skills.