Restaurant Supervisor (Heybo Phuket)

About Heybo

Heybo is a modern, feel-good food brand serving healthy, hearty and wholesome Pan Asian bowls made with fresh ingredients and bold flavours. As we launch Heybo in Phuket, we're looking for energetic people who love good food, great service and working as part of a team.

Restaurant Supervisor

Role Overview:

The Restaurant Supervisor leads the team during assigned shifts and ensures smooth operations, good service and food quality throughout the day.

Key Responsibilities:

• Supervise frontline and kitchen team members during shifts.
• Assign workstations and coordinate break times.
• Ensure customers receive quick and friendly service.
• Check food presentation and portion standards.
• Ensure cleanliness and hygiene standards are maintained.
• Support outlet opening and closing duties.
• Assist with stock counts and inventory control.
• Monitor employee attendance and performance.
• Coach and support new and existing team members.
• Assist with customer complaints and service issues.
• Ensure the team follows food safety and workplace safety procedures.
• Report operational or employee issues to management.

Requirements:

• Previous F&B experience, preferably with some supervisory experience.
• Good communication and teamwork skills.
• Able to lead and work well with the team.
• Comfortable working in a fast-paced restaurant environment.
• Good Thai communication skills.
• Basic or conversational English preferred.
• Able to work shifts, weekends and public holidays.