GRC Specialist (Compliance)

You will run the day-to-day compliance operations that keep CP Axtra audit-ready year-round. This means managing the evidence collection lifecycle for ISO 27001, PDPA, and PCI-DSS; coordinating with control owners across the business to ensure evidence is current and complete; and tracking remediation actions from audits and assessments to verified closure.

You'll be the go-to person when an auditor asks 'show me evidence of control X operating effectively.' Your job is to ensure that question is never stressful — because the evidence is already organised, validated, and ready. You'll also coordinate internal and external audit logistics, manage the audit calendar, and produce compliance dashboards that give the GRC Department Manager instant visibility into compliance health.

This role is ideal for someone who thrives on organisation, attention to detail, and driving accountability — someone who gets genuine satisfaction from turning a messy evidence folder into a clean, traceable audit trail.

Responsibilities:

· Manage the end-to-end evidence collection process for ISO 27001, PDPA, and PCI-DSS — define evidence requirements, assign collection tasks to control owners, validate completeness, and organise evidence repositories

· Coordinate internal and external audit schedules — manage logistics, prepare control owners for audit interviews, ensure evidence packages are ready, and track audit finding responses

· Track and drive remediation of audit findings and compliance gaps — maintain a remediation tracker with owners, deadlines, and status; escalate overdue items; validate closure evidence

· Conduct control validation testing — verify that documented controls are operating effectively through sample testing, walkthroughs, and evidence review

· Produce and maintain the compliance dashboard — real-time view of compliance status across frameworks, evidence collection progress, remediation pipeline, and upcoming audit milestones

· Manage the security exception register — track approved exceptions, monitor expiration dates, ensure risk acceptance documentation is complete, and trigger renewal reviews

· Support vendor compliance assessments — collect and review vendor security questionnaires, track vendor compliance gaps, and maintain the vendor risk register

· Coordinate with IT and business teams on control implementation — translate compliance requirements into operational tasks and track implementation progress

· Maintain compliance documentation — audit reports, finding responses, remediation evidence, exception approvals, and compliance correspondence with regulators and auditors

Requirements

· Manage the end-to-end evidence collection process for ISO 27001, PDPA, and PCI-DSS — define evidence requirements, assign collection tasks to control owners, validate completeness, and organise evidence repositories

· Coordinate internal and external audit schedules — manage logistics, prepare control owners for audit interviews, ensure evidence packages are ready, and track audit finding responses

· Track and drive remediation of audit findings and compliance gaps — maintain a remediation tracker with owners, deadlines, and status; escalate overdue items; validate closure evidence

· Conduct control validation testing — verify that documented controls are operating effectively through sample testing, walkthroughs, and evidence review

· Produce and maintain the compliance dashboard — real-time view of compliance status across frameworks, evidence collection progress, remediation pipeline, and upcoming audit milestones

· Manage the security exception register — track approved exceptions, monitor expiration dates, ensure risk acceptance documentation is complete, and trigger renewal reviews

· Support vendor compliance assessments — collect and review vendor security questionnaires, track vendor compliance gaps, and maintain the vendor risk register

· Coordinate with IT and business teams on control implementation — translate compliance requirements into operational tasks and track implementation progress

· Maintain compliance documentation — audit reports, finding responses, remediation evidence, exception approvals, and compliance correspondence with regulators and auditors

TECHNICAL REQUIREMENTS

· Compliance frameworks: ISO 27001 (control mapping), PDPA requirements, PCI-DSS basics

· Evidence management: Document management systems, evidence repositories, audit trail maintenance

· Tracking and reporting: Project management tools, compliance dashboards, Excel/Google Sheets for tracker management

· Control testing: Basic understanding of IT controls — access management, change management, logging, backup — to validate evidence

MUST-HAVE REQUIREMENTS

These are non-negotiable. If you do not meet all of these, this role is not the right fit.

· 4+ years in information security, IT audit, or compliance operations

· Hands-on experience with audit evidence management — you've collected, organised, and presented evidence to external auditors

· Working knowledge of ISO 27001 controls and audit processes — you understand what auditors look for and how to prepare for assessments

· Strong project management and tracking skills — ability to manage multiple concurrent compliance workstreams with different deadlines

· Excellent attention to detail and organisational skills — you can manage hundreds of evidence items across multiple frameworks without dropping anything

· Fluent in Thai; reading English proficiency for compliance frameworks and documentation

NICE-TO-HAVE

These will set you apart from other candidates:

· ISO 27001 Internal Auditor certification or equivalent

· Experience with PDPA compliance operations or PCI-DSS evidence management

· Familiarity with GRC tools (ServiceNow GRC, OneTrust, or similar) for automating evidence collection and tracking

· Background in IT audit (Big Four or internal audit function) — understanding audit methodology and expectations

· Experience building compliance dashboards or automated reporting